Flooding and Water Damage Restoration in Mascoutah, IL

SERVPRO of Collinsville/Troy is here to help in the Mascoutah area whenever homes or businesses are affected by storm, fire, flood, mold, vandalism, or other damage.  Owners have been cleaning and restoring in the Mascoutah area since 1993.   We started our business in the old foundry building here in Mascoutah. We have always provided 24-hour emergency service and are dedicated to responding faster to any size disaster. With the training and expertise to handle your restoration and cleaning needs in Mascoutah and the surrounding areas.  We are also part of a national network of over 1,700 Franchises, which enables us to respond quicker with more resources. For major storms and disasters, we can call upon special Disaster Recovery Teams strategically located throughout the country.

SERVPRO of Collinsville, Troy, Alton, Edwardsville, Granite City, Belleville, O'Fallon

Water or Flood Damage? Call Us Today – (618) 667-8648

24-Hour Emergency Water Removal Service

Flooding and water emergencies don’t wait for regular business hours and neither do we. We provide emergency water restoration services 24 hours a day, 7 days a week – including all holidays. Mascoutah residents can expect an immediate response time, day or night.

Faster To Any Size Water Emergency

When water damage strikes, a fast response is critical. Day or night, Mascoutah residents and business owners can expect us to respond immediately to your water emergency.

Highly-Trained Water Restoration Specialists

As leaders in the water damage industry, we have advanced training and expertise, not to mention a tremendous amount of hands-on experience.  We use this training and experience to quickly dry your home and restore it back to pre-water damage condition. Our process includes documentation of the drying process to validate your property is dry. Learn about our water damage training and certificates.

Locally Owned and Operated

We live and work in this community too; we might even be neighbors. As a locally owned and operated business, SERVPRO of Collinsville, Troy, Alton, Edwardsville, Granite City, Belleville, O'Fallon is close by and ready to respond to your flood or water damage emergency. We are proud to be an active member of the Mascoutah community and want to do our part to make our community the best it can be.

We are proud to serve our local communities:

Our Restoration Process

Every water damage event is a little different and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

1.  Emergency Contact

When you call us, our consultant will guide you through several questions that will help us respond to your water emergency more quickly and efficiently. This initial contact is an important part of a fast, effective restoration.

2. Inspection and Damage Assessment

We determine the scope of your water damage at this stage is crucial to developing a plan of action. We inspect and test the damaged area to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

3. Water Removal / Water Extraction

The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property which helps prevent secondary water damage and mold growth.

4. Drying and Dehumidification

We use specialized equipment to remove the remaining water which is harder to access. Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

5. Cleaning and Sanitizing

Water damage also affects your belongings, like furniture, clothing, and personal items. We can clean restorable items using a number of specialized cleaning techniques. We also disinfect with antimicrobial treatments and remove odors using industrial air scrubbers and fogging equipment.

6. Restoration

The last step is restoring your home or business back to its pre-water damage condition. The restoration step can be relatively minor, such as replacing a few drywall panels, or could include major reconstruction, such as rebuilding entire rooms of a home or business.

The Trusted Leader in Water Restoration

SERVPRO of Collinsville, Troy, Alton, Edwardsville, Granite City, Belleville, O'Fallon knows what it’s like when a water disaster occurs and we are prepared to react with the right tools and trained professionals. We lead the water restoration industry, and can be trusted to help remediate your water loss. SERVPRO understands how overwhelming a water emergency can be for homeowners. Call us at (618) 667-8648 and let us make it “Like it never even happened.”