24/7 Emergency Service
Flooding and Water Damage Restoration in Troy, IL
SERVPRO of Collinsville/Troy has been with the local community since 1993. With over 25 years of experience, we have become a trusted leader in restoration and cleaning services. Our highly trained staff is dedicated to assisting our customers with water damage, fire, mold remediation and biohazard clean-up. Our focus is on excellent customer service, fairness and respect. By combining outstanding customer service with 24 hour residential and commercial services, we really are Here to Help.
We at SERVPRO of Collinsville/Troy also offer Continuing Education Courses throughout the year that are always free to attend and we regularly attend IICRC industry certifications in order to grow our knowledge base in order to better serve YOU!
We are proud to be located in Troy IL; supporting local businesses in the Troy and Collinsville area, and a member of the Troy/Maryville/St. Jacob/Marine Chamber of Commerce.
SERVPRO of Collinsville, Troy, Alton, Edwardsville, Granite City, Belleville, O'Fallon
- 24-Hour Emergency Service
- Faster to Any Size Disaster
- Highly Trained Water Damage Restoration Specialists
- Locally Owned and Operated
- Advanced Restoration and Cleaning Equipment
Water or Flood Damage? Call Us Today – (618) 667-8648
24-Hour Emergency Water Removal Service
Flooding and water emergencies don’t wait for regular business hours and neither do we. We provide emergency water restoration services 24 hours a day, 7 days a week – including all holidays. Troy residents can expect an immediate response time, day or night.
Faster To Any Size Water Emergency
When water damage strikes, a fast response is critical. Day or night, Troy residents and business owners can expect us to respond immediately to your water emergency.
Highly-Trained Water Restoration Specialists
As water damage specialists, we have the experience, expertise, and the advanced training that enables us to get your property dried quickly and thoroughly. We use scientific drying principles and provide validation and documentation that your property is dry and the job is complete. Learn about our water damage training and certificates.
Locally Owned and Operated
SERVPRO of Collinsville, Troy, Alton, Edwardsville, Granite City, Belleville, O'Fallon is locally owned and operated so we are part of this community too. When you have a flooding or water emergency, we’re already nearby and ready to help. We take pride in being a part of the Troy community and want to do our part in making our community the best it can be.
We are proud to serve our local communities:
- Belleville, IL
- OFallon, IL
- Granite City , IL
- Edwardsville, IL
- Alton, IL
- Collinsville, IL
- Troy, IL
- Maryville, IL
- Shiloh, IL
- Lebanon, IL
- Fairview Heights, IL
- Glen Carbon, IL
- Mascoutah, IL
- St. Jacob, IL
- Highland, IL
- Scott Airforce Base, IL
- Wood River, IL
- Swansea, IL
- Caseyville, IL
- East Alton, IL
Our Restoration Process
Every water damage event is a little different and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.
1. Emergency Contact
When you call us, our consultant will guide you through several questions that will help us respond to your water emergency more quickly and efficiently. This initial contact is an important part of a fast, effective restoration.
2. Inspection and Damage Assessment
We determine the scope of your water damage at this stage is crucial to developing a plan of action. We inspect and test the damaged area to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.
3. Water Removal / Water Extraction
Typically, hundreds or thousands of gallons of water are removed using our powerful pumps and vacuums during the water removal process. We start this process as soon as possible to minimize further damage and to help prevent mold growth.
4. Drying and Dehumidification
After the bulk of the water has been removed, we use specialized equipment to target the water that’s harder to access. Our Professionals use less intrusive, scientific drying methods to draw the remaining water and moisture from your property with air movers and dehumidifiers.
5. Cleaning and Sanitizing
Water damage also affects your belongings, like furniture, clothing, and personal items. We can clean restorable items using a number of specialized cleaning techniques. We also disinfect with antimicrobial treatments and remove odors using industrial air scrubbers and fogging equipment.
6. Restoration
The last step is restoring your home or business back to its pre-water damage condition. The restoration step can be relatively minor, such as replacing a few drywall panels, or could include major reconstruction, such as rebuilding entire rooms of a home or business.
The Trusted Leader in Water Restoration
SERVPRO of Collinsville, Troy, Alton, Edwardsville, Granite City, Belleville, O'Fallon understands your water crisis and is ready to respond with the right tools and crew. As a leader in the water restoration industry, SERVPRO is a trusted friend, standing by and ready to help you when a water emergency happens. We know that when water damage affects your home, it can be upsetting. Let us answer any questions you have at (618) 667-8648. We are ready to make this situation “Like it never even happened.”
